Open Social How To

A few days ago Josh Porter was tweeting about the notion of “fatigue points”: I think it’s a very useful concept, pointing out that people’s decisions aren’t binary: it isn’t a single yes/no decision but an active, ongoing negotiation, which determines which services you use and don’t use. You can also think about the barrier to entry of a new user in a similar fashion. Any time you try out a new application or service there are a few barriers, and whatever the application developer can do

Original post by Open Parenthesis